Welcome to Good Practice Participate

This website is a resource for government employees that promotes good practices in community engagement. Each section has a 'related resources' area featuring case-studies, useful links and further reading.

Building government capability

Government agencies must take action both at the planning level and in their day-to-day activities to involve community members in policy-making and service delivery.

Benefits of community participation

This section looks at the many benefits effective engagement provides for both government and communities.

Levels of participation

The degree of public participation in government decision-making depends on what you're trying to achieve. This section explores the range of participatory approaches, from provision of information, to community decision-making.

Working with specific groups

This section will help you reach target groups when your agency needs input from particular communities.

Techniques

Choosing appropriate tools and processes that match your community engagement aims is vital to your success.

Measuring success

If you need to research and/or evaluate a project, a great first step is to find out what information already exists.

Managing costs and risks

Every activity carries risk, and working with the public by its very nature is unpredictable. Adequate resources and awareness of risk are needed when government agencies involve communities in decision-making.