Developing a strategy for participation

Good progress can be made if community-government relationships are addressed at the policy and planning level, and in practice.  

Specific actions to achieve change

  • Adopt a systematic approach to community-government relationship planning within the agency’s work to develop its Statement of Intent.
  • Map the agency’s relationships with community and voluntary organisations.
  • Integrate, as appropriate, the Statement of Government Intentions for an Improved Community-Government Relationship into annual and strategic plans.
  • Ensure that commitments contained within the Statement of Government Intentions and the Government Policy on Volunteering are communicated and supported throughout the agency from management through to community based service-delivery staff.
  • Build strong internal communications systems so that lessons about successful participatory processes can be disseminated across the agency.
  • Set up external communications systems that support active relationships with community, voluntary, iwi and Māori organisations.
  • Build on other agencies’ experiences when working with community and voluntary sector organisations.
  • Review human resources strategies at regular intervals to ensure that they recognise and support the kinds of skills that enhance relationships with communities.

Related resources