Government agencies
Participation with the community and voluntary sector may often involve more than one government agency, so your first step may be establishing how best to work with others in government.
Factors for successful co-ordination
The State Services Commission framework, Factors for Successful Coordination - A Framework to Help State Agencies Co-ordinate Effectively, groups nine success factors according to three dimensions.
- Mandate
- Leadership commitment
- Ministers' and stakeholder' buy-in
- Defined and agreed joint outcomes
- Systems
- Appropriate and documented governance and accountability framework
- Sufficient and appropriate resources
- Process to measure performance from established baselines
- Behaviours
- Right representation, skills and competencies
- Organisational cultures that support co-ordination
- Shared culture, language and values
Ensuring these factors are in place will help agencies co-ordinate more effectively and achieve success together. Many of the principles are applicable to any co-ordinated or collaborative activity, including those with the community and voluntary sector.
Mosaics resource to improve delivery of public services
Mosaics: Key Findings and Good Practice Guide for Regional Co-ordination and Integrated Service Delivery is a resource to help improve the delivery of public services to people in New Zealand by offering practical advice on how multiple government and community agencies can better work together. It is essentially a toolkit for central government, local authorities, businesses and communities on the best ways of working together to achieve common goals.
